Too often, makers of certain programs will flat out lie in order for you to buy their latest and often not so greatest.
Case in point: OnOne PhotoSuite5 with PhotoTune 3 would be upgraded to v6, but would not have PhotoTune. Ok, fine. Then we were told that PhotoTune wasn’t compatible with CS6. Those of us who had it were told “This will no longer work with CS6 so you will have to upgrade!” OnOne also has on their website that PhotoEssentials 4 will not work with Photoshop Elements 11, so you have to get PhotoSuite 7.
Well, just for shits and giggles, I went through the laborious process of installing OnOne PS5, then the upgrade to 5.5, then 6 (hey, it was the way it had to be done, no short cuts) to CS6 (it automatically finds all compatible Photoshop versions). Tried it out, and and PhotoTunes didn’t work. I went on an internet search, using the exact error message.
Imagine my surprise when I found out the only reason it didn’t work was because it didn’t install a critical file needed to launch the tools library. What do to, what to do. I copied the critical file from PhotoShop CS5 into the Photoshop CS6 directory, and three guesses what happened (and the first two guesses don’t count). Worked perfectly.
Same thing with PhotoEseentials with PS Elements 11. I installed it, noticed there was one error with one file, so copied it from the PSE 10 directory, and now it works.
So, for shame OnOne for deliberately sabotaging your software in an effort to make people buy your latest.