The art of polite complaint

We bought some eggs, well before their expiry date. 4 out of the dozen were bad. I called the business/farm that supplied the store, and left a polite message explaining that having 1/3 of a dozen eggs be off just would not do.

I just got off the phone with a rep from the company. She was glad that I called, asked me for my details, and the info on the egg carton (I saved it just for that purpose). I will be receiving a voucher for a dozen eggs. 🙂 She said they will have a rep stop in at the store where they were purchased and instruct them about rotating old stock out with a bit more alacrity.


About Sandra

Passenger on a blue marble, circling yellow star. Dancer, astronomer, technogeek, coffee lover, pagan, photographer.. not necessarily in this order.
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