The art of polite complaint

We bought some eggs, well before their expiry date. 4 out of the dozen were bad. I called the business/farm that supplied the store, and left a polite message explaining that having 1/3 of a dozen eggs be off just would not do.

I just got off the phone with a rep from the company. She was glad that I called, asked me for my details, and the info on the egg carton (I saved it just for that purpose). I will be receiving a voucher for a dozen eggs. 🙂 She said they will have a rep stop in at the store where they were purchased and instruct them about rotating old stock out with a bit more alacrity.

Advertisements

About Sandra

Passenger on a blue marble, circling yellow star. Dancer, astronomer, technogeek, coffee lover, pagan, photographer.. not necessarily in this order.
This entry was posted in Every Day Life and tagged , , . Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s