And they wonder why tech support gets a bad name

I accidentally deleted some photos off my SD cards. I immediately ran Sandisk Card Recovery Pro on it. No joy. It found some deleted images, 91 in total, but not the ones I just deleted. Clearned the search, and tried again. Same 91 images, not including the ones I had just deleted.

So, I ran Paretologic. It found 339 files, with the accidentally deleted ones included. I moved them off to the external drive where they belonged.

So, I sent a detailed report to Sandisk about it. What did I get in response?

A fewking copy/paste of their FAQ. The same FAQ that treats everyone as if they have an IQ of an shoehorn.


About Sandra

Passenger on a blue marble, circling yellow star. Dancer, astronomer, technogeek, coffee lover, pagan, photographer.. not necessarily in this order.
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