And they wonder why tech support gets a bad name

I accidentally deleted some photos off my SD cards. I immediately ran Sandisk Card Recovery Pro on it. No joy. It found some deleted images, 91 in total, but not the ones I just deleted. Clearned the search, and tried again. Same 91 images, not including the ones I had just deleted.

So, I ran Paretologic. It found 339 files, with the accidentally deleted ones included. I moved them off to the external drive where they belonged.

So, I sent a detailed report to Sandisk about it. What did I get in response?

A fewking copy/paste of their FAQ. The same FAQ that treats everyone as if they have an IQ of an shoehorn.

Advertisements

About Sandra

Passenger on a blue marble, circling yellow star. Dancer, astronomer, technogeek, coffee lover, pagan, photographer.. not necessarily in this order.
This entry was posted in Every Day Life and tagged . Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s