Leftover legacy of Windows 10 upgrade failure

One of the pre-installed Sony utilities on my computer, a Sony VAIO, isn’t working quite right.  I have asked Sony Support about it and after nothing in the way of support, their brilliant idea is for me to take a perfectly functioning, except for Sony VAIO CARE, computer, reformat it and start over from scratch.   They didn’t even bother to answer me when I asked “Will uninstalling VAIO Care and reinstalling it fix this problem?” 

No, they didn’t answer that, and just said format the drive.

Not only no, but hell no.

I know that SONY unloaded their PC/Laptop division, and that explains their lackluster support of items they sold prior to selling off to JIP.

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About Sandra

Passenger on a blue marble, circling yellow star. Dancer, astronomer, technogeek, coffee lover, pagan, photographer.. not necessarily in this order.
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