One of the pre-installed Sony utilities on my computer, a Sony VAIO, isn’t working quite right. I have asked Sony Support about it and after nothing in the way of support, their brilliant idea is for me to take a perfectly functioning, except for Sony VAIO CARE, computer, reformat it and start over from scratch. They didn’t even bother to answer me when I asked “Will uninstalling VAIO Care and reinstalling it fix this problem?”
No, they didn’t answer that, and just said format the drive.
Not only no, but hell no.
I know that SONY unloaded their PC/Laptop division, and that explains their lackluster support of items they sold prior to selling off to JIP.