And when I get that better tech support, I thank him/her for all their help.
Replacement start menu shell, been using it for years. My desktop user account was screwing up so I created a new one. Problem is I forgot how to input the license/serial number. I just could not find where.
I submitted a ticket. D gave me clear concise answer.
I said “Thank you, D.”
D replied “You’re welcome. I don’t ofter get thanked.”
Kind of sad, yes?