Tag Archives: tech support

Some tech support is better than others

And when I get that better tech support, I thank him/her for all their help. Replacement start menu shell,  been using it for years. My desktop user account was screwing up so I created a new one. Problem is I … Continue reading

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Well, I’ll be!

6th time was the charm!  Well, Windows Media Center is working on my Windows 8.1 Pro laptop.  Currently scanning the laptops’ harddrive for errors to see if that fixes the slow to start/login problem. Still no word as to whether … Continue reading

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Finally! Only took two tries.

I finally got a straight answer from MicroSoft in regards to getting my poor Vaio back to abby-normal Windows 8.1 after the disaster that was Win10 update.  All I needed was a new Windows 8 license key, because the Windows … Continue reading

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Do you ever…

Do you ever want to hunt down whoever is answering your tech support question and smack em upside the head because they aren’t actually reading what you put in the support request? Summation: My Windows 7Pro 64bit desktop has the … Continue reading

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Even when you explain something clearly

It’s as if the support just can’t deviate from their script. Acer TouchPortal  – from day one, I couldn’t get it to connect to Facebook or Flickr. I even did a factory reset to make sure it wasn’t something I … Continue reading

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Well, that was pointless

I posted something on a program makers “Facebook Page”, asking a question.   I get a reply the next day, to please go to their main site and submit a support ticket. I dutifully point and click on over, copy and … Continue reading

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Why do I bother laying it all out?

I submitted a support ticket to Cyberlink regarding one of their programs having a problem. PhotoDirector 4 I could login to “DirectorZone” for templates and upload to Facebook, Flickr etc etc. Newest version, v5, suddenly I keep getting error.   … Continue reading

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